Network Reputation

In this business, your reputation is all you've got.

And we don't let anything mess with it.

We police the network around the clock. Every IP, every sender, every minute — so your mail keeps landing.

Every 30 min blacklist scans
Auto-locked compromised senders
Monitored 24/7
Zero tolerance, for abuse
Real-Time Monitoring

We're Always Watching

Eyes on every IP, every list.

We hit every major blacklist every 30 minutes. If we land on one, we know before you do — and we're already working the delisting playbook.

Blacklist hits wake the dead.

Pager-duty alerts trigger immediate response. Yes, even at 3 AM. Especially at 3 AM.

  • Spamhaus, Barracuda, SpamCop, SURBL, and 20+ more
  • 30-minute polling, 24/7, no exceptions
  • Delisting playbook ready to execute the moment we're hit
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Sender Lockdown

Noisy Neighbors Sleep With The Fishes

Compromised accounts, quarantined fast.

When one of our users gets phished or compromised, they don't get to drag the whole neighborhood down with them. Outbound traffic locks the moment we see something off — first, second, asking questions third.

  • Auto-detected on volume spikes, recipient diversity, content signatures
  • Outbound blocked immediately, inbound stays open
  • User, account holder, and support all notified in one shot
  • Locked until investigated and re-secured — no exceptions
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Known Bad Actors

We Keep the Mugshots

Repeat offenders, blocked on sight.

Threat intel from StopForumSpam and our own internal lists feeds a continuously-updated wall of known bad addresses, domains, and patterns. They don't get a first try — they get a closed door.

  • Auto-imported from threat-intel feeds (StopForumSpam & more)
  • Match on email, domain, IP, and message patterns
  • Pre-blocked on inbound and outbound — no exceptions
  • Continuously updated as new threats surface
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Outbound Limits

No Funny Business

Per-TLD caps, applied by default.

Generous limits for the mail real people send. Tight ceilings for the mail that gets you blacklisted. And different rates per destination — because what's normal volume for .com isn't normal for .ru.

  • Per-account, per-domain, per-TLD ceilings
  • Generous defaults — override on request with a reason
  • Burst tolerance for legitimate campaigns
  • Real-time graphs of who's close to their ceiling
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Email Policy

What Flies. What Doesn't.

Clear rules. Honest about both. Don't be a wise guy — that's what keeps our IPs off blacklists and your mail landing.

What Flies

  • Transactional mail — receipts, password resets, notifications
  • Marketing & newsletters to opted-in subscribers
  • Internal team communication
  • Customer support replies and one-to-one correspondence
  • Anything you'd be proud to put your name on

What Doesn't

  • Purchased or scraped recipient lists
  • Bulk mail to recipients who didn't opt in
  • Phishing, spoofing, or impersonation
  • Malware, ransomware, anything with a payload
  • Anything that gets us listed and your mail bounced

Full policy in our Acceptable Use Policy.

Your reputation. Our problem.

Pick a hosting plan that runs on a network we defend like family.

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